Terms of Service

1. The service

GetYourForms receives the forms on your websites, stores the submissions, shows them in your dashboard and sends the notifications you set up. We keep improving it and may change or remove features; when a change takes away something you rely on, we tell you first.

2. Your account

• You must be at least 18 and give accurate details.
• Keep your password safe. You are responsible for what happens in your account.
• Workspace owners and admins decide who can access a workspace and are responsible for what its members do there.

3. Your forms and your data

• The submissions your forms collect belong to you. We use them only to provide the service.
• You are responsible for having a lawful reason to collect them, for telling the people who fill in your forms how you use their data, and for answering their requests. We help you do this, as our Privacy Notice describes.
• You can export your submissions, and delete them or your account, at any time.

4. Acceptable use

You must not use GetYourForms to:

• collect passwords, one-time codes, payment card numbers or bank login details;
• run phishing, impersonate others, or collect data people haven’t agreed to share;
• send spam, or distribute malware or content that is illegal in India;
• overload, probe or attack the service, or get around its limits or security.

We may remove forms or files that break these rules.

5. Plans, quotas and locked submissions

• Each plan includes a number of unlocked submissions a month, set out on the pricing page.
• Submissions above that number are still accepted and stored, never discarded, but they are locked: you can’t see their content until your plan has room again, after an upgrade or when the next month starts.
• Paid plans, when offered, are billed in advance for the period you choose. Prices are shown excluding GST, which is added where it applies.

6. Retention and deletion

Submissions are kept as long as your plan allows. We email the workspace owner at least 7 days before anything is deleted automatically. Deleted submissions can’t be recovered.

7. Suspension and ending

• You can stop using GetYourForms and delete your account whenever you like.
• We may suspend or close an account that breaks these terms or puts other users or the service at risk. Where we can, we warn you first and give you time to export your data.

8. Availability and liability

• We work to keep GetYourForms running and your data safe, but the service is provided “as is”, without a guarantee that it will always be available or free of errors.
• As far as the law allows, we are not liable for indirect or consequential losses, such as lost profits or business, and our total liability is limited to what you paid us in the 12 months before the claim.
• You agree to cover our losses from claims caused by the forms you run or the data you collect in breach of these terms or the law.

9. Changes to these terms

If we change these terms in a way that matters, we update the version above and email account holders before the change applies. Continuing to use the service after that means you accept the new terms.

10. Law and disputes

These terms are governed by the laws of India. The courts at Chennai, Tamil Nadu have exclusive jurisdiction over any dispute about them.

11. Contact

Questions about these terms: support@getyourforms.com. Privacy requests: privacy@getyourforms.com.